Welcome to FLYSOUND

At FLYSOUND, a product of FLYSOUND., we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, process, store, and share your personal data. It also informs you about your privacy rights and how the law protects you.

1. Collection of Personal Data

Contact information such as your name, phone number, email address, and physical address.

Device location information to assist in locating lost devices, which is optional and can be enabled or disabled in the App settings.

2. Purpose of Data Collection

We use your personal data for the following purposes:

To communicate with you, including for customer service, marketing, and providing you with information relating to our services.

To comply with legal and regulatory requirements.

3. Legal Basis for Processing

Our legal basis for processing your personal data includes:

Consent: We process your data when you have given us clear consent to do so.

Contract: We process your data to fulfill our contractual obligations with you.

Legal obligation: We process your data to comply with our legal and regulatory obligations.

4. Data Sharing

We may share your personal data with third parties in the following circumstances:

Service providers who assist us in providing our services, such as data storage and processing.

Regulatory authorities, law enforcement, or other parties when required by law or to protect our rights.

5. International Data Transfers

Given our international user base, we may transfer your personal data to countries outside of the European Economic Area (EEA). We ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses, binding corporate rules, or other legal mechanisms that comply with the GDPR and other applicable laws.

6. Your Rights

Under the GDPR, you have the following rights:

Right of access: You can request a copy of your personal data that we hold.

Right to rectification: You can request that we correct or update your personal data.

Right to erasure: You can request that we delete your personal data under certain circumstances.

Right to restriction of processing: You can request that we temporarily or permanently stop processing your personal data.

Right to data portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

Right to object: You can object to the processing of your personal data for certain purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and for analytics purposes. You can manage your cookie preferences in the App settings.

9. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on the App or through other communication channels.

11. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at service@flysounds.cn.